Services
Search, sequencing, and execution.
Our work is finding award space before it disappears, choosing the currency that prices a given seat most favorably, and moving your points only once the itinerary is confirmed bookable.
04 — What we do
We find the seat first,
then move the points.
Our work is search, sequencing, and execution. We do not ask you to transfer anything until a specific seat is confirmed bookable.
- i.
Continuous Availability Monitoring
Premium cabin award space appears without notice and is often taken within hours. We watch the routes relevant to your travel rather than checking when you happen to ask.
- ii.
Program Selection
We identify which of your available currencies books a given itinerary most efficiently, accounting for award pricing, surcharges, and routing rules.
- iii.
Transfer Sequencing
Transfers are irreversible. We confirm the seat is held or immediately bookable before any points leave your flexible balance.
- iv.
Booking and Follow-Through
We handle ticketing and continue to monitor for schedule changes, equipment swaps, and opportunities to improve the itinerary before departure.
Included
What the engagement covers.
- Full portfolio review across all card, airline, and hotel currencies you hold
- Continuous award availability monitoring for your stated goals
- Program and routing selection, including partner carriers
- Transfer timing guidance and confirmation before any transfer
- Booking, ticketing, and confirmation
- Monitoring for schedule changes through departure
- Hotel reservations with consortium benefits where the property participates
Not included
What it does not cover.
- Cash airfare purchases and revenue ticket booking
- Travel insurance, visas, and entry requirements
- Carrier-imposed surcharges and government taxes (payable by you at ticketing)
- Any guarantee of specific award availability, pricing, or upgrade at check-in
- Recovery of points already transferred (transfers cannot be reversed)
09 — Beyond the flight
Hotels and on-the-ground planning.
A well-booked flight is the largest single win in most itineraries, and it is rarely the whole trip. We work with clients on the rest of it — hotel reservations placed through our agency partnership, with consortium benefits where the property participates.
- Room upgrade at check-in, subject to availability
- Early check-in and late check-out, subject to availability
- Daily breakfast for two guests
- A property credit toward dining or spa
- Complimentary Wi-Fi and a welcome amenity
Benefits typically apply at the prevailing published rate — meaning you are not paying a premium to receive them. Not every property participates, and upgrades are always subject to availability on the day of arrival. We also advise on hotel-points redemptions and on restaurant and itinerary planning in the cities we know well.
10 — Account handling
Your points remain yours.
This section matters more than it appears to, and most services in this category do not address it at all. We structure our engagements to keep you compliant with the programs you hold.
Bookings are made in your name, in your account
Awards are ticketed in your own loyalty account for you and the travelers you designate. We do not pool client balances, and we do not book your award into an account you do not control.
You authorize each transfer explicitly
No points move without your specific instruction on that specific booking. We present the option, the cost, and the risk, and you decide.
We tell you when a program's terms are restrictive
Where a carrier's rules limit third-party assistance, we say so before you engage rather than after. In some cases the right answer is for us to prepare the booking and for you to execute it yourself.
Passwords are not a default requirement
We work from balance information you provide and from access arrangements you are comfortable with. Where a booking requires action inside your account, we can prepare everything and walk you through execution.
Loyalty program terms change without notice. You remain responsible for compliance with the terms of any program in which you hold an account. Nothing on this website is legal advice.
11 — Pricing
A flat fee, quoted before we start.
You know the cost before any work begins. No initiation fee, no retainer, no deposit. A fee calculated as a percentage of claimed savings requires us to first assert what you would otherwise have paid — a number that is easy to inflate and impossible to verify.
- Portfolio review and strategy session
- Complimentary
- Award booking, per passenger, per itinerary
- Flat fee, quoted in advance
- Additional passengers on the same itinerary
- Reduced rate
- Hotel reservations through our agency partner
- No charge to you
- Unsuccessful search
- No fee
“If we cannot find something worth booking, you owe nothing.”
That outcome is uncommon but it is real, and you should not pay for it.
14 — Getting started
The first conversation
costs nothing.
Tell us what you hold and where you would like to go. We will tell you honestly what is achievable, what it could cost in miles and cash, and whether it is worth doing now.
If your points are better held for another six months, that is the advice you will receive.